Terms of Use

These Terms of Use govern your access to and use of the Paris Optical website. By using this website, you agree to these terms. If you do not agree, please do not use the website.

About this website

This website provides information about Paris Optical, our Bangsar and Starling Mall outlets, optical retail products, eye-care services and appointment options. We may update, remove or change website content without notice.

General eye-health information

Eye-health content is provided for general education and does not constitute a diagnosis, prescription or personalised medical advice. It is not a substitute for an examination by a qualified eye-care professional. If you have symptoms, concerns or a change in vision, seek an appropriate professional assessment. For urgent or sudden symptoms, seek prompt medical attention.

Appointments and enquiries

The website lets you start an enquiry through WhatsApp, telephone or email. Sending a message does not itself create or confirm an appointment. An appointment is confirmed only when our team agrees the outlet, date and time with you. Availability, operating hours and estimated waiting times may change. Walk-ins are subject to capacity.

Products, services and pricing

Product images and descriptions are illustrative. Brands, models, colours, sizes, lens options, stock and prices may change and may differ between outlets. A frame or lens may not be suitable for every prescription or wearer. Final recommendations, measurements, quotations and availability are confirmed in person or directly by our team.

Website content is not an offer capable of acceptance and does not create a sale or service contract. Any purchase or professional service is subject to the details agreed at the outlet and your rights under applicable Malaysian law. Nothing in these terms excludes statutory rights that cannot lawfully be excluded.

Permitted use

You may use the website for lawful personal and informational purposes. You must not:

• Interfere with the website, its security, availability or normal operation.
• Attempt unauthorised access to systems, data or accounts.
• Introduce malware, automated abuse or excessive requests.
• Use website content in a misleading, unlawful or rights-infringing manner.
• Impersonate another person or submit false or harmful communications.

Third-party services and links

The website includes links to or embeds services operated by third parties, including WhatsApp, Google Maps and social-media platforms. Those services are controlled by their respective providers and are governed by their own terms and privacy practices. A link does not mean we control or endorse every statement, service or product on the linked site.

Intellectual property

Unless otherwise stated, website text, design, graphics, photographs, logos and other materials belong to Paris Optical or are used with permission from their respective owners. Brand names and trademarks belong to their owners. You may view and share links to pages for personal, non-commercial purposes, but you may not reproduce, modify, republish, sell or commercially exploit website materials without permission from the relevant rights holder.

Website availability and accuracy

We take reasonable care when preparing the website, but do not promise that every item will always be complete, current, error-free or continuously available. To the extent permitted by law, the website is provided on an "as available" basis. Please confirm time-sensitive details, including opening hours, stock, price and appointment availability, directly with an outlet.

Responsibility

To the extent permitted by law, Paris Optical is not responsible for indirect or consequential loss arising solely from reliance on general website content, inability to access the website, or use of a third-party service. This does not limit liability that cannot lawfully be limited, or responsibility for products and professional services under applicable law.

Privacy

Our Privacy Policy explains how personal data is handled when you use this website or contact us.

Changes to these terms

We may update these terms from time to time. The revised version applies from the date it is published. Continued use after publication means the revised terms apply to that use.

Governing law

These terms are governed by the laws of Malaysia. Any dispute is subject to the jurisdiction of the Malaysian courts, without affecting any rights you may have under mandatory consumer or other applicable law.

Contact

Questions about the website or these terms can be sent to parisoptical@gmail.com, or raised with our Bangsar or Starling Mall outlet through the details on the contact and appointments page.